Washington County, Minnesota

24-Hour Emergency Assistance in Washington County

When a crisis happens in Stillwater, Cottage Grove, or anywhere in Washington County, Truwell is here 24/7. Our trained staff provide immediate phone support and rapid in-person response for non-life-threatening emergencies. We serve individuals with disabilities enrolled in Minnesota waiver programs throughout Washington County.

For life-threatening emergencies, call 911. Our service is for non-emergency crisis support and follow-up care.

Response Times in Washington County

Phone Support
Immediate
In-Person Response
2-4 hours

Available: 24 hours a day, 7 days a week, 365 days a year

Coverage: All cities in Washington County

Emergency Assistance Available in These Washington County Communities

WoodburyCottage GroveOakdaleStillwaterForest LakeHugoLake ElmoMahtomedi

Plus all other communities, townships, and unincorporated areas within Washington County.

Emergency Resources in Washington County

County Social Services

Washington County Community Services

14949 62nd St N, Stillwater, MN 55082

(651) 430-6457

Waivers: Case Management: (651) 430-6488

Local Hospitals

  • Woodwinds Health Campus

    Woodbury • ER Available

  • Lakeview Hospital

    Stillwater • ER Available

  • St. John's Hospital

    Maplewood (nearby) • ER Available

Truwell Emergency Line

For enrolled clients needing non-emergency crisis support:

(612) 234-1533

Available 24/7 for enrolled clients

What We Help With in Washington County

Call Truwell For:

  • Health situations that don't require 911
  • Feeling overwhelmed and needing support
  • Caregiver backup during emergencies
  • Medication concerns or questions
  • Anxiety or behavioral crisis support
  • Help coordinating with healthcare providers
  • PERS device emergencies

Call 911 For:

  • Life-threatening emergencies
  • Active medical emergencies
  • Fires or immediate danger
  • Crimes in progress

After a 911 emergency, contact Truwell for follow-up support and care coordination.

Emergency Assistance FAQs for Washington County

How quickly can Truwell respond to emergencies in Washington County?

Our response time in Washington County depends on your location. In Stillwater and nearby cities, we typically respond within 2-4 hours for in-person assistance. Phone support is immediate, 24/7. For life-threatening emergencies, always call 911 first.

What hospitals does Truwell coordinate with in Washington County?

We coordinate with all major healthcare facilities in Washington County, including Woodwinds Health Campus, Lakeview Hospital, St. John's Hospital. Our staff know local emergency rooms and can help ensure continuity of care after hospital visits.

How do I get 24-hour emergency assistance authorized in Washington County?

Contact Washington County Community Services at (651) 430-6457 to work with a case manager. They can assess your needs and authorize services through your waiver program (CADI, DD, BI, or CAC). Once authorized, contact Truwell to begin services.

Is 24-hour emergency assistance available in all of Washington County?

Yes, Truwell provides 24-hour emergency assistance throughout Washington County, including Woodbury, Cottage Grove, Oakdale, Stillwater, Forest Lake, Hugo, Lake Elmo, Mahtomedi and all surrounding areas. Our team is positioned to provide rapid response anywhere in the county.

Get 24-Hour Emergency Assistance in Washington County

Submit a referral today to ensure you have support when you need it most.