Available 24/7

24-Hour Emergency Assistance

On-call counseling, problem solving and immediate response for health or personal emergencies. This service provides 24/7 emergency assistance for individuals living in their own homes who need support during non-injury emergencies.

Important: This service does not replace the use of 911 when necessary.

Always Here When You Need Us

Our 24-hour emergency assistance provides on-call counseling, problem solving and immediate response for health or personal emergencies that are not related to injury or immediate danger.

24/7 Availability

On-call counseling, problem solving and immediate response available around the clock.

Immediate Response

Timely action without delay, delivered in person or through alternative methods as needed.

Health & Personal Emergencies

Assistance for health or personal emergencies that are not related to injury or immediate danger.

Personal Emergency Response

PERS device installation, testing, monitoring and emergency response coordination.

Crisis Support Services

Comprehensive Emergency Response

Our 24-hour emergency assistance provides immediate response for health or personal emergencies, on-call counseling, problem solving, and PERS device services for individuals living in their own homes.

Immediate response for assistance at the person's home
On-call counseling and problem solving
Personal emergency response system (PERS) installation and testing
PERS device and monitoring services
Remote support delivery options
Emergency coordination with healthcare providers
Support plan updates within 5 days of service initiation

When to Call Emergency Assistance

⚠️ Important: This service does not replace the use of 911 when necessary.

  • Health emergencies not related to injury
  • Personal emergencies requiring immediate response
  • On-call counseling and problem solving needs
  • PERS device activation and response
  • Caregiver support during emergencies
  • Non-injury emergency situations

Who Qualifies for Emergency Assistance?

Our 24-hour emergency assistance is available to individuals who meet specific eligibility criteria and are enrolled in Minnesota waiver programs.

Eligibility Requirements:

Person lives in their own home and does not receive 24-hour supervision
Person would otherwise require extensive, routine supervision without this service
Person lives with a primary caregiver who needs extensive support for emergencies
Must be enrolled in Minnesota waiver programs (BI, CAC, CADI, DD)
Cannot duplicate other services like 24-hour customized living or CRS

Need Help Determining Eligibility?

Our team can help assess your eligibility for emergency assistance services and guide you through the enrollment process.

Start Your Assessment

Available Throughout Greater Minnesota

Our 24-hour emergency assistance is available across the Twin Cities metro area and surrounding counties, ensuring help is always nearby when you need it most.

Metro Counties

  • Hennepin County
  • Ramsey County
  • Dakota County
  • Anoka County

Surrounding Areas

  • Washington County
  • Scott County
  • Carver County
  • Wright County

Extended Coverage

  • Sherburne County
  • Isanti County
  • Chisago County
  • Other areas by arrangement

Get 24-Hour Emergency Assistance Today

Enroll in our 24-hour emergency assistance program for on-call counseling, problem solving, and immediate response during health or personal emergencies.