Privacy Policy

1. Introduction

Truwell ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information

• Name and contact information (email address, phone number)
• Address and location information
• Health-related information for service provision
• Payment and billing information
• Communication preferences

Automatically Collected Information

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Referral source and search terms
• Cookies and similar tracking technologies

3. How We Use Your Information

• Provide and maintain our healthcare services
• Process payments and manage billing
• Send newsletters and marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations
• Respond to your inquiries and provide customer support

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• With your explicit consent
• To comply with legal requirements
• To protect our rights and safety
• With trusted service providers who assist in our operations
• In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

For more information about our cookie usage, please see our Cookie Policy.

7. Your Rights

You have the following rights regarding your personal information:

• Access and review your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Request data portability
• Withdraw consent for marketing communications

8. Newsletter and Marketing

When you subscribe to our newsletter, we collect your email address to send you healthcare insights and updates. You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

We use rate limiting and spam prevention measures to protect our newsletter service from abuse.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: