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Terms of Service

Last updated: December 2024

1. Acceptance of Terms

By accessing and using the Truwell website and services, you accept and agree to be bound by the terms and provision of this agreement.

If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Truwell provides home healthcare services including:

  • Basic Support Services
  • In-Home Support Services
  • Employment Services
  • Respite Care
  • Individual Community Living
  • Healthcare consultation and referrals
  • Educational resources and information

3. User Responsibilities

As a user of our services, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account information
  • Use our services only for lawful purposes
  • Not attempt to gain unauthorized access to our systems
  • Respect the privacy and rights of other users
  • Comply with all applicable laws and regulations

4. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service.

By using our services, you consent to the collection and use of information as outlined in our Privacy Policy.

5. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Truwell and is protected by copyright laws.

You may not reproduce, distribute, or create derivative works from this content without our express written permission.

6. Disclaimers

The information provided on our website is for general informational purposes only and should not be considered as medical advice.

We make no warranties about the accuracy, completeness, or usefulness of any information on our website.

Our services are provided "as is" without any warranties, express or implied.

7. Limitation of Liability

Truwell shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

Our total liability to you for any claims arising from the use of our services shall not exceed the amount you paid for our services in the twelve months preceding the claim.

8. Service Availability

We strive to maintain the availability of our website and services, but we do not guarantee uninterrupted access.

We reserve the right to modify, suspend, or discontinue any part of our services at any time without notice.

9. Newsletter and Communications

By subscribing to our newsletter, you consent to receive email communications from us. You may unsubscribe at any time.

We implement rate limiting and spam prevention measures to protect our services and users.

10. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason.

Upon termination, your right to use our services will cease immediately.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Minnesota, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of any material changes by posting the new terms on this page.

Your continued use of our services after any changes constitutes acceptance of the new terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@truwellmn.com
Phone: (612) 234-1533
Address: 1516 W Lake St, Suite 224, Minneapolis, MN 55408