When a crisis happens in Hastings, Burnsville, or anywhere in Dakota County, Truwell is here 24/7. Our trained staff provide immediate phone support and rapid in-person response for non-life-threatening emergencies. We serve individuals with disabilities enrolled in Minnesota waiver programs throughout Dakota County.
For life-threatening emergencies, call 911. Our service is for non-emergency crisis support and follow-up care.
Available: 24 hours a day, 7 days a week, 365 days a year
Coverage: All cities in Dakota County
Plus all other communities, townships, and unincorporated areas within Dakota County.
Dakota County Social Services
1 Mendota Rd W, West St. Paul, MN 55118
(651) 554-5611Waivers: Disability Services: (651) 554-5900
Fairview Ridges Hospital
Burnsville • ER Available
Regina Hospital
Hastings • ER Available
St. Francis Regional Medical Center
Shakopee (nearby) • ER Available
For enrolled clients needing non-emergency crisis support:
(612) 234-1533Available 24/7 for enrolled clients
After a 911 emergency, contact Truwell for follow-up support and care coordination.
Our response time in Dakota County depends on your location. In Hastings and nearby cities, we typically respond within 2-4 hours for in-person assistance. Phone support is immediate, 24/7. For life-threatening emergencies, always call 911 first.
We coordinate with all major healthcare facilities in Dakota County, including Fairview Ridges Hospital, Regina Hospital, St. Francis Regional Medical Center. Our staff know local emergency rooms and can help ensure continuity of care after hospital visits.
Contact Dakota County Social Services at (651) 554-5611 to work with a case manager. They can assess your needs and authorize services through your waiver program (CADI, DD, BI, or CAC). Once authorized, contact Truwell to begin services.
Yes, Truwell provides 24-hour emergency assistance throughout Dakota County, including Eagan, Burnsville, Lakeville, Apple Valley, Inver Grove Heights, Farmington, Rosemount, Hastings, South St. Paul and all surrounding areas. Our team is positioned to provide rapid response anywhere in the county.
Submit a referral today to ensure you have support when you need it most.