When a crisis happens in Minneapolis, Bloomington, or anywhere in Hennepin County, Truwell is here 24/7. Our trained staff provide immediate phone support and rapid in-person response for non-life-threatening emergencies. We serve individuals with disabilities enrolled in Minnesota waiver programs throughout Hennepin County.
For life-threatening emergencies, call 911. Our service is for non-emergency crisis support and follow-up care.
Available: 24 hours a day, 7 days a week, 365 days a year
Coverage: All cities in Hennepin County
Plus all other communities, townships, and unincorporated areas within Hennepin County.
Hennepin County Human Services
300 S 6th St, Minneapolis, MN 55487
(612) 348-3000Waivers: Disability Services Division: (612) 348-4000
Hennepin Healthcare (HCMC)
Minneapolis • ER Available
Abbott Northwestern Hospital
Minneapolis • ER Available
North Memorial Health Hospital
Robbinsdale • ER Available
Methodist Hospital
St. Louis Park • ER Available
Fairview Southdale Hospital
Edina • ER Available
For enrolled clients needing non-emergency crisis support:
(612) 234-1533Available 24/7 for enrolled clients
After a 911 emergency, contact Truwell for follow-up support and care coordination.
Our response time in Hennepin County depends on your location. In Minneapolis and nearby cities, we typically respond within 2-4 hours for in-person assistance. Phone support is immediate, 24/7. For life-threatening emergencies, always call 911 first.
We coordinate with all major healthcare facilities in Hennepin County, including Hennepin Healthcare (HCMC), Abbott Northwestern Hospital, North Memorial Health Hospital, Methodist Hospital, Fairview Southdale Hospital. Our staff know local emergency rooms and can help ensure continuity of care after hospital visits.
Contact Hennepin County Human Services at (612) 348-3000 to work with a case manager. They can assess your needs and authorize services through your waiver program (CADI, DD, BI, or CAC). Once authorized, contact Truwell to begin services.
Yes, Truwell provides 24-hour emergency assistance throughout Hennepin County, including Minneapolis, Bloomington, Brooklyn Park, Plymouth, Maple Grove, Eden Prairie, Minnetonka, Edina, St. Louis Park, Richfield and all surrounding areas. Our team is positioned to provide rapid response anywhere in the county.
Submit a referral today to ensure you have support when you need it most.