When a crisis happens in Saint Paul, Maplewood, or anywhere in Ramsey County, Truwell is here 24/7. Our trained staff provide immediate phone support and rapid in-person response for non-life-threatening emergencies. We serve individuals with disabilities enrolled in Minnesota waiver programs throughout Ramsey County.
For life-threatening emergencies, call 911. Our service is for non-emergency crisis support and follow-up care.
Available: 24 hours a day, 7 days a week, 365 days a year
Coverage: All cities in Ramsey County
Plus all other communities, townships, and unincorporated areas within Ramsey County.
Ramsey County Social Services
160 E Kellogg Blvd, Saint Paul, MN 55101
(651) 266-4444Waivers: Disability Services: (651) 266-4500
Regions Hospital
Saint Paul • ER Available
United Hospital
Saint Paul • ER Available
St. John's Hospital
Maplewood • ER Available
Gillette Children's Specialty Healthcare
Saint Paul
For enrolled clients needing non-emergency crisis support:
(612) 234-1533Available 24/7 for enrolled clients
After a 911 emergency, contact Truwell for follow-up support and care coordination.
Our response time in Ramsey County depends on your location. In Saint Paul and nearby cities, we typically respond within 2-4 hours for in-person assistance. Phone support is immediate, 24/7. For life-threatening emergencies, always call 911 first.
We coordinate with all major healthcare facilities in Ramsey County, including Regions Hospital, United Hospital, St. John's Hospital, Gillette Children's Specialty Healthcare. Our staff know local emergency rooms and can help ensure continuity of care after hospital visits.
Contact Ramsey County Social Services at (651) 266-4444 to work with a case manager. They can assess your needs and authorize services through your waiver program (CADI, DD, BI, or CAC). Once authorized, contact Truwell to begin services.
Yes, Truwell provides 24-hour emergency assistance throughout Ramsey County, including Saint Paul, Maplewood, Roseville, Shoreview, White Bear Lake, New Brighton, North St. Paul, Little Canada and all surrounding areas. Our team is positioned to provide rapid response anywhere in the county.
Submit a referral today to ensure you have support when you need it most.