24-Hour Emergency Assistance Services: When and How to Access Crisis Support
Everything you need to know about 24-hour emergency assistance services, including when to call, what to expect, and how these services can provide peace of mind for families and caregivers.
What is 24-Hour Emergency Assistance?
24-Hour Emergency Assistance is a critical Minnesota waiver service that provides immediate, round-the-clock support for individuals with disabilities who experience medical, behavioral, or safety emergencies. This service ensures that help is always available when you need it most.
24/7 Availability
Professional staff available around the clock, every day of the year
Rapid Response
Quick response times to ensure safety and prevent escalation
Trained Professionals
Staff trained in crisis intervention and emergency protocols
Coordinated Care
Integration with healthcare providers and emergency services
Frequently Asked Questions
What constitutes an emergency that requires 24-hour assistance?
Emergencies include medical crises, safety concerns, behavioral emergencies, medication issues, falls or injuries, and any situation where immediate professional intervention is needed to ensure safety.
How quickly can emergency assistance arrive?
Response times vary by location and situation severity, but our goal is to have qualified staff on-site within 30 minutes to 2 hours for most emergency situations.
Can family members be trained to provide emergency support?
Yes, families can receive training on emergency protocols, crisis intervention techniques, and when to escalate situations to professional emergency assistance.
Is 24-hour emergency assistance covered by insurance?
Coverage depends on your insurance plan and waiver program. Most Minnesota waiver programs cover emergency assistance services when medically necessary.
What happens if I call and it's not a true emergency?
Our staff will assess the situation and provide appropriate guidance. If it's not an emergency, we can connect you with other support services or schedule follow-up care.
Need Emergency Assistance?
Our 24-hour emergency assistance team is ready to help when you need immediate support.