Carver County, Minnesota

24-Hour Emergency Assistance in Carver County

When a crisis happens in Chaska, Chanhassen, or anywhere in Carver County, Truwell is here 24/7. Our trained staff provide immediate phone support and rapid in-person response for non-life-threatening emergencies. We serve individuals with disabilities enrolled in Minnesota waiver programs throughout Carver County.

For life-threatening emergencies, call 911. Our service is for non-emergency crisis support and follow-up care.

Response Times in Carver County

Phone Support
Immediate
In-Person Response
3-5 hours

Available: 24 hours a day, 7 days a week, 365 days a year

Coverage: All cities in Carver County

Emergency Assistance Available in These Carver County Communities

ChaskaChanhassenWaconiaVictoriaWatertownNorwood Young AmericaCarver

Plus all other communities, townships, and unincorporated areas within Carver County.

Emergency Resources in Carver County

County Social Services

Carver County Community Social Services

600 E 4th St, Chaska, MN 55318

(952) 361-1600

Waivers: Disability Services: (952) 361-1600

Local Hospitals

  • Ridgeview Medical Center

    Waconia • ER Available

  • Two Twelve Medical Center

    Chaska

  • St. Francis Regional Medical Center

    Shakopee (nearby) • ER Available

Truwell Emergency Line

For enrolled clients needing non-emergency crisis support:

(612) 234-1533

Available 24/7 for enrolled clients

What We Help With in Carver County

Call Truwell For:

  • Health situations that don't require 911
  • Feeling overwhelmed and needing support
  • Caregiver backup during emergencies
  • Medication concerns or questions
  • Anxiety or behavioral crisis support
  • Help coordinating with healthcare providers
  • PERS device emergencies

Call 911 For:

  • Life-threatening emergencies
  • Active medical emergencies
  • Fires or immediate danger
  • Crimes in progress

After a 911 emergency, contact Truwell for follow-up support and care coordination.

Emergency Assistance FAQs for Carver County

How quickly can Truwell respond to emergencies in Carver County?

Our response time in Carver County depends on your location. In Chaska and nearby cities, we typically respond within 3-5 hours for in-person assistance. Phone support is immediate, 24/7. For life-threatening emergencies, always call 911 first.

What hospitals does Truwell coordinate with in Carver County?

We coordinate with all major healthcare facilities in Carver County, including Ridgeview Medical Center, Two Twelve Medical Center, St. Francis Regional Medical Center. Our staff know local emergency rooms and can help ensure continuity of care after hospital visits.

How do I get 24-hour emergency assistance authorized in Carver County?

Contact Carver County Community Social Services at (952) 361-1600 to work with a case manager. They can assess your needs and authorize services through your waiver program (CADI, DD, BI, or CAC). Once authorized, contact Truwell to begin services.

Is 24-hour emergency assistance available in all of Carver County?

Yes, Truwell provides 24-hour emergency assistance throughout Carver County, including Chaska, Chanhassen, Waconia, Victoria, Watertown, Norwood Young America, Carver and all surrounding areas. Our team is positioned to provide rapid response anywhere in the county.

Get 24-Hour Emergency Assistance in Carver County

Submit a referral today to ensure you have support when you need it most.