Individual Job Coaching
Support learning job duties, routines, communication expectations, and workplace problem-solving strategies.
Licensed Minnesota 245D Service
Employment Support Services
Ongoing, individualized support that helps an employed person learn job duties, address workplace challenges, and maintain successful competitive employment.
How Employment Support Can Help
Support is individualized rather than delivered from a fixed checklist. These are common areas the service may address when included in the authorized plan.
Workplace Stability
Address barriers early and coordinate authorized strategies that help the person maintain employment.
Employee Choice
The person directs how and when employment staff communicate with supervisors or coworkers.
Changing Support
Support can be adjusted as the employee gains confidence, duties change, or new challenges emerge.
Potential benefits
- More confidence learning and performing job duties
- Support navigating communication and workplace changes
- Earlier problem-solving when barriers arise
- A plan for maintaining and advancing in employment
Eligibility considerations
- People currently working in competitive integrated employment
- Individuals who need authorized support to maintain their job
- Employment support included in the person-centered plan
- Service level approved by the lead agency
Frequently Asked Questions
What is employment support?
Employment support provides individualized assistance to a person who is already employed, such as job coaching, learning duties, workplace communication, and problem-solving.
Does a job coach stay permanently?
Support is individualized and may change over time. The goal is to provide the level of assistance the employee needs while encouraging natural supports and independence where appropriate.
Can employment support help when job duties change?
Yes. When authorized, staff can help the employee learn new tasks, adapt routines, communicate about needs, and address emerging workplace barriers.
Serving 15+ Minnesota counties